New Medicare ID Cards

New Medicare ID Cards – Written by Stephanie Cremeans of EZClaim

Medicare updated their cards with a new Medicare Beneficiary ID (MBI) and has finished a mass mailing effort to send new cards to every beneficiary (including Medicare RR members). 

Medicare updated cards to help protect patient information by not printing social security numbers on the new cards.  Effective January 1, 2020, Medicare will be denying claims submitted with the old ID numbers. Here are some tips to help you avoid Medicare denials:

  • ​​Ask your Medicare patients for their new card at the next visit and update your billing system
  • Use the MBI lookup tool online to look up the new MBI number using their social security number (available through your local MAC)
  • Check remittance advice for new MBI number on payments through December 31, 2019.  Medicare will be returning the MBI on every remit, even when claims are submitted with the old number – this means you can access this information within EZClaim Premier through our customizable grids.  
  • You can also contact EZClaim to create a validation rule to keep claims from being submitted after January 1, 2020, with the old number. 

Capturing the correct insurance information at the registration or check-in plays a vital role in the revenue cycle.  If you need to review your processes RCM Insight offers workflow assessments to help you fine-tune the processes and can help you ensure your processes are working efficiently from registration to payment in full.

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