SUPPORT
Support Resources
EZClaim is a medical billing and scheduling software company that provides a feature-rich practice management system specifically tailored for the small to medium-sized provider office and outsourced medical billing firms. It also includes integrates with a number of EMR/EHR vendors.
General Info
Support Options
Support Hours: 9AM-5PM Monday thru Friday (Eastern Time)
Video Tutorials
Manuals & Guides
Premier Manuals
Premier Billing Manual
Premier Scheduling Manual
Premier ANSI 837 Cross Reference – 837 Professional – 837 Institutional
Premier Taxonomy Code Data Entry 
Advanced Manuals
Advanced Quick Start
Advanced ANSI 837 Cross Reference
Auto Posting ERA’s
Secondary Claims
Advanced Taxonomy Code Data Entry
Clearinghouse Support
Wondering how the clearinghouse works or how long it takes to sign up? Visit our Frequently Asked Questions page.
Clearinghouse Documents
TriZetto Provider Solutions Payer List
TriZetto EZClaim Premier User Guide
Cloud Support
Documents
Analyzing EDI Files 
Backing Up Your Data
Citrix Receiver Setup for Chrome and Firefox
Connecting your Printer and Local drives to EZClaim Cloud
Export a File to your Local Windows Computer
Export a file to your Local Mac Computer
UniPrint Setup Instructions – Windows
UniPrint Setup Instructions – Mac
Remote Desktop for Azure Setup Instructions for Windows
Remote Desktop for Azure Setup Instructions for Mac
Adding an EZClaim Cloud Desktop Shortcut
How to Change Your EZClaim Cloud Password
Password Reset:
Associations
