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SUPPORT

Support Resources

EZClaim is a medical billing and scheduling software company that provides a feature-rich practice management system specifically tailored for the small to medium-sized provider office and outsourced medical billing firms. It also includes integrates with a number of EMR/EHR vendors.

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General Info

Support Options

Support Hours: 9AM-5PM Monday thru Friday (Eastern Time)

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Video Tutorials

Premier videos are available on our YouTube channel

Manuals & Guides

Premier Manuals

Premier Billing Manual
Premier Scheduling Manual
Premier ANSI 837 Cross Reference – 837 Professional – 837 Institutional
Premier Taxonomy Code Data Entry pdf-icon

Advanced Manuals

Advanced Quick Start pdf-icon
Advanced ANSI 837 Cross Reference
Auto Posting ERA’s pdf-icon
Secondary Claims pdf-icon
Advanced Taxonomy Code Data Entry pdf-icon

Clearinghouse Support

Wondering how the clearinghouse works or how long it takes to sign up? Visit our Frequently Asked Questions page.

Clearinghouse Documents

TriZetto Provider Solutions Payer List
TriZetto EZClaim Premier User Guide pdf-icon

Cloud Support

Documents

Analyzing EDI Files pdf-icon
Backing Up Your Data pdf-icon
Citrix Receiver Setup for Chrome and Firefoxpdf-icon
Connecting your Printer and Local drives to EZClaim Cloudpdf-icon
Export a File to your Local Windows Computer pdf-icon
Export a file to your Local Mac Computerpdf-icon
UniPrint Setup Instructions – Windowspdf-icon
UniPrint Setup Instructions – Macpdf-icon
AVD Setup Instructions for Windowspdf-icon
AVD Setup Instructions for Macpdf-icon
Adding an EZClaim Cloud Desktop Shortcutpdf-icon
How to Change Your EZClaim Cloud Passwordpdf-icon

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Associations

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